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Can someone take action on my Help Ticket? - King says he owes me one... Options
ramblingdavid-
#1 Posted : Friday, May 23, 2008 10:59:19 AM

Rank: Newbie Flinger


Joined: 5/20/2008
Posts: 2
It's really causing me problems and I don't understand the delay. Maybe it's because no one is talking to me?

C'mon, this could be solved by deleting a post and a profile...how hard can that be? Should it really take 5 days and 4 tickets?

At this rate, King is gonna owe me a lot more than one...

Smile
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scaredwitless
#2 Posted : Friday, May 23, 2008 11:25:14 AM

Rank: Uber Flinger



Joined: 5/2/2007
Posts: 970
Location: Northern VA
What? What is the problem you're writing them about? So you registered on the 20th and this is your first post... Are you trying to get an old account deleted? Why is that so urgent to warrant 4 ticket submissions in 5 days?
tamashii
#3 Posted : Friday, May 23, 2008 11:27:19 AM

Rank: Crazy Flinger



Joined: 3/5/2008
Posts: 349
Especially since posting a reply to the ticket usually gets it bumped up for them to see anyway.
The excruciating magnitude of your philosophical confabulations are simply too voluminous for the diminuity of my comprehension.

22
ramblingdavid-
#4 Posted : Friday, May 23, 2008 11:57:49 AM

Rank: Newbie Flinger


Joined: 5/20/2008
Posts: 2
Yeah, thanks guys... I know you're trying to be helpful, but there is more to the situation than would be apparent unless you read the ticket.

I'm aware of the rules and I have replied to the initial open ticket. Repeatedly (although only once a day to be patient and respectful). I'm just trying to get them to follow up with me as they assured me they would.

If you can't help me, I'd ask you to at least be respectful. I can't stop you from thinking I'm an idiot, but honestly your posting that I'm an idiot just bumps an a thread that's inappropriate (and shouldn't have been necessary).

Anyone else reading this post? Always open a ticket. Be patient while they try to resolve it.


scaredwitless
#5 Posted : Friday, May 23, 2008 12:11:34 PM

Rank: Uber Flinger



Joined: 5/2/2007
Posts: 970
Location: Northern VA
Defensive a little?

Well you obviously are not willing to share what your issue is--the help desk was the right place to go for any issue, creating a thread will not make it resolve faster, they already have whatever it is sitting right there in front of them.

I asked what your issue was because if it is deemed a low priority issue--while I am sure it will get resolved eventually, it may be pushed off to the side until higher priority issues are dealt with.
2kulandu!
#6 Posted : Friday, May 23, 2008 12:45:13 PM

Rank: Newbie Flinger



Joined: 5/21/2008
Posts: 36
I swear I didnt see Scared call anyone an idiot...........Confused
debhern
#7 Posted : Friday, May 23, 2008 12:51:07 PM

Rank: Crazy Flinger



Joined: 12/13/2007
Posts: 108
Location: Missouri
2kulandu? wrote:
I swear I didnt see Scared call anyone an idiot...........Confused


I was searching for that myself! LOL I couldn't believe someone as nice as Scared, who sent me a great trade today and has one headed toward him would be so insensitive! On a serious note though, I have been trying to resolve a ticket since that first 59.99 LOMB, and I think the help desk and I are now on the same page. I think the problem with the transmission was that I type with a slow southern drawl, and they read fast, like people in Jersey talk. All said and done, patience is a virtue.

And, welcome to the forums! We really don't bite.
If the only opinions that matter are everyone else's, do you ever really have one of your own?
tylerxp
#8 Posted : Friday, May 23, 2008 1:10:11 PM

Rank: Crazy Flinger



Joined: 3/22/2008
Posts: 374
I've had really good experience with the help desk. They were minor issues involving coupon codes, but they responded and resolved them both within a day or two.

And, welcome from me too. I think you'll like it here.
ramblingdavid
#9 Posted : Friday, May 23, 2008 2:05:45 PM

Rank: Crazy Flinger


Joined: 4/23/2007
Posts: 6
Sorry if I created any confusion,

Didn't mean to say anyone actually *called* me an idiot... just that I felt like I was being talked to like one because I was a newbie. A phrase like "What's so important..." doesn't exactly feel warm and welcoming... especially because if I specified exactly why I needed help, it would have made the problem worse.

Spy Fling was able to help me out, and everything is right with the world (or at least my account). I apologize to anyone (especially Scared) if I gave the wrong impression. As I'd said in my PM to Scared, I wasn't trying to be defensive - just trying to explain without making the problem more complicated.

Again, I don't think anyone was trying to be mean - and I knew I was taking an extreme step. I'm very sorry if I caused any frustration for anyone. I'm really hoping we can just let this die now that it's been fixed - that's why I tried to resolve with Scared via PM instead of bumping the thread.

The only reason I'm posting this is to let everyone know publicly (because I made it a public issue) that everything has been resolved, and I'm happy with TF. I'm also good with Scared (and hope that goes both ways) and I was sincere when I said I knew people were trying to help.

Special thanks to Spy Fling for helping me out...even if I did things the wrong waySmile

So:
I'm not a newbie.
I may (or may not) be an idiot.
I'm happy because my problem was solved.
I love TF!





scaredwitless
#10 Posted : Friday, May 23, 2008 2:16:04 PM

Rank: Uber Flinger



Joined: 5/2/2007
Posts: 970
Location: Northern VA
Applause Glad your problem was resolved. Welcome to the forum (in a new replacement account?) I did not mean to irk you, just simply intended to say you were being a tad cryptic, but I gather it was all part of the problem. So it goes. Happy flinging!

Deb, I'm glad you liked your box. Very Happy
tylerxp
#11 Posted : Friday, May 23, 2008 3:21:00 PM

Rank: Crazy Flinger



Joined: 3/22/2008
Posts: 374
I'm glad everything is cool. I hope you feel welcome and comfortable here. I've only been around for a couple of months and the community (and deals) are awesome.
ipmark
#12 Posted : Friday, May 23, 2008 4:08:23 PM

Rank: Power Flinger


Joined: 2/14/2008
Posts: 82
Is there a trade thread/forum somewhere? I don't seem to see it...
TheEndless
#13 Posted : Friday, May 23, 2008 4:13:55 PM

Rank: Crazy Flinger



Joined: 3/30/2008
Posts: 205
Location: South Carolina
ipmark wrote:
Is there a trade thread/forum somewhere? I don't seem to see it...
http://www.thingfling.com/forum...hat-You-got-in-here.aspx
TheEndless
jo3design
#14 Posted : Friday, May 23, 2008 4:15:24 PM

Rank: Serious Thing Flinger



Joined: 5/17/2007
Posts: 43
Location: Lakewood, CA 90712
ipmark wrote:
Is there a trade thread/forum somewhere? I don't seem to see it...


Here you go:
http://www.thingfling.co...at-You-got-in-here.aspx

Someone should probably make that thread a sticky... Exclamation

edit: it looks like endless beat me to it.

Which means I'm really good at being slow Smile
Thing Fling Purchases: 1. Bluetooth Stereo Receiver 2 & 3. $12 Mystery Bag 4. Digital Body Fat/Hydration Monitor Scale 5. Leftover Mystery Box Part IV
TheEndless
#15 Posted : Friday, May 23, 2008 4:16:57 PM

Rank: Crazy Flinger



Joined: 3/30/2008
Posts: 205
Location: South Carolina
jo3design wrote:
edit: it looks like endless beat me to it.

Which means I'm really good at being slow Smile

Nah... I'm a ninja!
TheEndless
scaredwitless
#16 Posted : Friday, May 23, 2008 4:17:01 PM

Rank: Uber Flinger



Joined: 5/2/2007
Posts: 970
Location: Northern VA
2kulandu!
#17 Posted : Friday, May 23, 2008 7:23:06 PM

Rank: Newbie Flinger



Joined: 5/21/2008
Posts: 36
debhern wrote:
2kulandu? wrote:
I swear I didnt see Scared call anyone an idiot...........Confused


I was searching for that myself! LOL I couldn't believe someone as nice as Scared, who sent me a great trade today and has one headed toward him would be so insensitive! On a serious note though, I have been trying to resolve a ticket since that first 59.99 LOMB, and I think the help desk and I are now on the same page. I think the problem with the transmission was that I type with a slow southern drawl, and they read fast, like people in Jersey talk. All said and done, patience is a virtue.

And, welcome to the forums! We really don't bite.
Thanks, I, um have been here on the forums already. I joined months ago , despite what the info says. I sent a help ticket two days ago and I got a reply today, but your right about that Jersey thing, I typed in So.Ca. fashion and they read it in Jersey slang. So back to the drawing board.
veedubkid
#18 Posted : Friday, May 23, 2008 7:28:48 PM

Rank: Hot Flinger



Joined: 10/8/2007
Posts: 647
Location: Stuck in Florida for now
2kulandu wrote:
debhern wrote:
2kulandu? wrote:
I swear I didnt see Scared call anyone an idiot...........Confused


I was searching for that myself! LOL I couldn't believe someone as nice as Scared, who sent me a great trade today and has one headed toward him would be so insensitive! On a serious note though, I have been trying to resolve a ticket since that first 59.99 LOMB, and I think the help desk and I are now on the same page. I think the problem with the transmission was that I type with a slow southern drawl, and they read fast, like people in Jersey talk. All said and done, patience is a virtue.

And, welcome to the forums! We really don't bite.
Thanks, I, um have been here on the forums already. I joined months ago , despite what the info says. I sent a help ticket two days ago and I got a reply today, but your right about that Jersey thing, I typed in So.Ca. fashion and they read it in Jersey slang. So back to the drawing board.


it's not that we talk fast, it is everyone else talks slow

you have been warned! Laughing Laughing Laughing
Zombies are my favorite! I know what AVA looks like Smile
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