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 Rank: Crazy Flinger

Joined: 3/5/2008 Posts: 349
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How about instead of rolling over shipping after 24h, shipping instead gets rolled over based on the number of outstanding orders? If I understand the spirit of the switch to charging for shipping and reducing based on multiple items/day, it's that you save when they save. It's supposed to be looked at as a reduction in price, but most of us don't see it that way. There's simply way too few items per day to justify the current setting. If, instead of basing the shipping amount on a time rollover, it could be based on the number of outstanding orders you have. For example, if you have no outstanding (non-shipped) orders, you would pay full shipping, 1 outstanding, half shipping, 2 outstanding 1/3 or no shipping and 3 or more, no shipping. This way we would get the intended benefit of separating shipping and TF wouldn't lose out on anything. In fact, I think it would encourage people to buy more often as they get the lower price AND free or reduced shipping. Heck, it might even get us our orders shipped out more quickly  So, whaddya think The excruciating magnitude of your philosophical confabulations are simply too voluminous for the diminuity of my comprehension. 22
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 Rank: Royal Flinger

Joined: 12/26/2006 Posts: 1,251 Location: Wichita, KS
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I like that idea or having the period be every 3 or so days, or have it reset at midnight every Mon & Thurs (or any other combo of days twice a week), etc... I am guessing as they see their sales slip they will change it. Something else I'm not a fan of is the limit they have placed on items. When they started charging shipping, they said it would benefit us if we bought multiples. Now they limit it to 2-3 each on most items, but will allow you to make 2 purchases of the same item, but you have to pay shipping twice. Does your kids' school have a Circle of Friends? Circle of Friends is a social mentoring program based in schools pairing students with special needs with their regular education peers. It will change your kid's life in a positive way! Go to: www.buildingthecircle.org to learn more.What is Y.E.S.S.? Find out here: www.arc-sedgwickcounty.org/YESS.htmlDid you know that 1 in every 150 children in America has an autism spectrum disorder?Visit www.autismspeaks.org for more info on autism.
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 Rank: Newbie Flinger

Joined: 5/1/2008 Posts: 43
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Sounds great. How about getting the stuff out a little quicker too? I used to not care about having to wait, since the shipping was "free"...other places that charge for shipping only have 2-3 days for processing.
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 Rank: Crazy Flinger

Joined: 2/2/2007 Posts: 184
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tamashii wrote:How about instead of rolling over shipping after 24h, shipping instead gets rolled over based on the number of outstanding orders? If I understand the spirit of the switch to charging for shipping and reducing based on multiple items/day, it's that you save when they save. It's supposed to be looked at as a reduction in price, but most of us don't see it that way. There's simply way too few items per day to justify the current setting. If, instead of basing the shipping amount on a time rollover, it could be based on the number of outstanding orders you have. For example, if you have no outstanding (non-shipped) orders, you would pay full shipping, 1 outstanding, half shipping, 2 outstanding 1/3 or no shipping and 3 or more, no shipping. This way we would get the intended benefit of separating shipping and TF wouldn't lose out on anything. In fact, I think it would encourage people to buy more often as they get the lower price AND free or reduced shipping. Heck, it might even get us our orders shipped out more quickly  So, whaddya think Interesting idea. I think it could prove costly to TF given the sometimes lengthy delay between your placing the order and their shipping it. The obvious scenario is something like thisL 1) I place order 000123. 2) I am charged $6 for shipping, having no outstanding orders 3) shipping dept. gets order 000123 and begins processing it. 4) I place order 000159. 5) Having one outstanding order, I'm charged $4 for shipping. 6) shipping department ships your order. 7) shipping dept. gets order 000159. Oops. You were charged for combined shipping, but TF didn't combine it. They lose money. The alternative is that at some point before step 6, shipping department checks your account and sees order 000159 pending, so they stop everything to combine your order. In this case, you're charged the correct amount, but it results in a delay before shipping every single order. That would quickly result in a logjam in shipping, and even lengthier ship times. My Dragons need your help to hatch and grow! Please click on them!
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 Rank: Crazy Flinger

Joined: 3/5/2008 Posts: 349
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I think that could be solved in one of two ways. The first is to simply compensate for that possibility with slightly less discounted shipping ($6 -> $4 -> $2 -> $0). The other would be resetting the counter when the order begins processing instead of when it's shipped, which would change the layout to: 1) I place order 000123. 2) I am charged $6 for shipping, having no outstanding orders 3) shipping dept. gets order 000123 and begins processing it. 4) Outstanding order counter reset 4) I place order 000159. 5) Having no outstanding orders, I'm charged $6 for shipping. 6) shipping department ships order 000123. 7) I place order 000177  Having one outstanding order, I'm charged $4 for shipping 9) shipping dept. gets orders 000159 and 000177 and begins processing them. 10) Outstanding order counter reset 11) shipping department ships order 000159 and 000177 together The excruciating magnitude of your philosophical confabulations are simply too voluminous for the diminuity of my comprehension. 22
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 Rank: Royal Flinger

Joined: 2/27/2007 Posts: 2,317 Location: Florida
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ya know..since we're talking about shipping...I really wish they would do the discounted shipping for orders within a 24 hour period..not by the date..I know I ordered two items on one day and then ordered a third item a few minutes after midnight and had to pay the $6.00 shipping instead of free..but..they combined all three orders into one box and shipped it all today! I just paid 16.00 to ship my stuff in one box
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 Rank: Crazy Flinger

Joined: 2/2/2007 Posts: 184
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tamashii wrote:I think that could be solved in one of two ways. The first is to simply compensate for that possibility with slightly less discounted shipping ($6 -> $4 -> $2 -> $0).
Yup, that could work. Although I suspect that any mention of raising shipping fees at this point would cause a revolt. Enough people seemed to have a problem understanding and accepting the current system.. tamashii wrote:The other would be resetting the counter when the order begins processing instead of when it's shipped, which would change the layout to: 1) I place order 000123. 2) I am charged $6 for shipping, having no outstanding orders 3) shipping dept. gets order 000123 and begins processing it. 4) Outstanding order counter reset 4) I place order 000159. 5) Having no outstanding orders, I'm charged $6 for shipping. 6) shipping department ships order 000123. 7) I place order 000177  Having one outstanding order, I'm charged $4 for shipping 9) shipping dept. gets orders 000159 and 000177 and begins processing them. 10) Outstanding order counter reset 11) shipping department ships order 000159 and 000177 together OK...but then that means that IF the shipping department takes orders out of sequence (as often happens in a mail-order shipping center), you might not get credit for combined orders that you think you're entitled to. Suppose both of the orders in your example take place the same day, but shipping has these packages prepped and ready to go, so they start processing them right away. You could get charged $6 twice, or even more times, in a single day. While if the two above purchases were made several days apart, and the shipping department happens to be behind, you could get charged reduced rates over the course of one or two weeks. Doesn't seem quite equitable. I guess that no method is perfect. But I can't think of any foolproof method either. My Dragons need your help to hatch and grow! Please click on them!
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 Rank: Crazy Flinger

Joined: 3/4/2008 Posts: 136
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angelsvintageattic wrote:ya know..since we're talking about shipping...I really wish they would do the discounted shipping for orders within a 24 hour period..not by the date..I know I ordered two items on one day and then ordered a third item a few minutes after midnight and had to pay the $6.00 shipping instead of free..but..they combined all three orders into one box and shipped it all today! I just paid 16.00 to ship my stuff in one box YES I agree.. that bugs me... I also think that if you are going to ship Multiple MB together or AMB.. Seperate them some how.. garbage bag, walmart bag.. something. Heck we can all send you a bunch of plastic bags from the grocery store LOL. I have a crap load sitting around my house LOL. But yes 24 hour period. Not midnight... that would be awesome. Oh and about them losing money on the shipping idea the OP posted.. it would encourage the shippers to HURRY UP and get our orders out kwim? that would be nice... lol Hello... My name is Misty... And I am a Fling-a-holic...... Bring on the Mystery Baby!!!!!!!!
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 Rank: Uber Flinger

Joined: 5/2/2007 Posts: 975 Location: Northern VA
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I have already stated my point of views on shipping policy, but since I am increasingly disheartened tto see that it appears the current policy will remain immutable for the foreseeable future. I will reiterate some thoughts. --My vote, if there were one, would be to reinstate the old free shipping policy and then start discounting (ie. if you made three separate orders of the same $12 product, the first order would be $12, the second order would be $10, and the third order would be $6)--but this only works if the line thingfling fed us about why they made the shipping policy change in the first place is true--and I don't think it is. because: -not only are order quantities being limited to 2-3 items per order, a great many items are being limited to that quantity total. So while some will let you make two orders of2, some now will only allow you to buy up to 2 and not allow you to order anymore in subsequent orders. -Shipping status rollover is 12 midnight EST, no matter WHEN the shipments actually ship. It is possible I could make a order every day of the week, paying 6 every day for shipping, and the coming Monday when things are shipped, they all very well probably will come in the same box. DESPITE the fact that I would've paid $42 for shipping. --I see more and more reports in the forums of people needing to return defective products to TF for a refund, and not only having to pay return shipping, but only being refunded the item price and not the $6 shipping they paid. I am absolutely positive this is all by the books of the official TF policy, but it kinda stinks, and I don't even know what to say to these folks when I see their lament. --and etc. A stream of consciousness ramble on my views of the new shipping system--I hold it in much ire, it simply bugs me. It bugs me in the way that feels anti-the spirit of the fling that TF used to have in spades.
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 Rank: Casual Flinger
Joined: 11/16/2007 Posts: 9
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tamashii wrote:How about instead of rolling over shipping after 24h How exactly does Thing Fling shipping work? My last Fling took over a month to get here. My new Fling will be a month in a few days. And this will be my LAST one too because I don't agree with a company that charges your credit card for a product and takes over a month to ship it out. That and they even charge for shipping and still don't ship it quickly! So what do you mean about rolling over shipping after the 24th exactly?
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 Rank: Crazy Flinger

Joined: 2/2/2007 Posts: 184
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scaredwitless wrote: --I see more and more reports in the forums of people needing to return defective products to TF for a refund, and not only having to pay return shipping, but only being refunded the item price and not the $6 shipping they paid. I am absolutely positive this is all by the books of the official TF policy, but it kinda stinks, and I don't even know what to say to these folks when I see their lament.
While we're reiterating, Shaggy has gone on record as saying that the reason we needed to pay for return shipping on damaged and non-functional items is that they "didn't charge us shipping" (quotes mine). If that were EVER true, it no longer is, and yet they still charge return shipping on damaged and non-functional items. So honestly, I don't know how much you can trust what they say on the subject of shipping. My Dragons need your help to hatch and grow! Please click on them!
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 Rank: Crazy Flinger

Joined: 3/5/2008 Posts: 349
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wastedthelight wrote:tamashii wrote:How about instead of rolling over shipping after 24h How exactly does Thing Fling shipping work? My last Fling took over a month to get here. My new Fling will be a month in a few days. And this will be my LAST one too because I don't agree with a company that charges your credit card for a product and takes over a month to ship it out. That and they even charge for shipping and still don't ship it quickly! So what do you mean about rolling over shipping after the 24th exactly? He means that if you order again within 24h of your last order, you'd get the shipping discount. By the way... If they don't ship in a month, you have a right to cancel, otherwise TF could get in trouble with the FTC. FTC'S MAIL OR TELEPHONE ORDER MERCHANDISE RULE
The Rule requires that when you advertise merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. If you make no shipment statement, you must have a reasonable basis for believing that you can ship within 30 days. That is why direct marketers sometimes call this the "30-day Rule." If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise. Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws. Apart from this, your failure to ship on time, or your failure to notify your customers promptly about delays and to obtain their consent to the delays, or your failure to make full and prompt refunds when your customers do not consent to delayed shipment, can adversely affect your business by discouraging repeat purchases. Accordingly, most businesses regard compliance with the Rule as simply good business practice. The excruciating magnitude of your philosophical confabulations are simply too voluminous for the diminuity of my comprehension. 22
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