hope you get it soon! If you don't , definitely open a ticket.

Mine says it was shipped on the 3/10....but tracking still didn't show anything. I actually received 2 tracking numbers...still nothing on either one.

I actually opened a ticket a few weeks ago and finally heard from TF that my package must have gotten lost in the mail. They said they would send out another and give me another tracking #. As of today, no updates are showing at all...original tracking still shows nothing, no updated tracking with a new package.

This was my first TF, and unfortunately it might be my last. This has been a headache for me. It's already been a month.

I don't really trust USPS but how in the world could they possibly "lose" SOOOO many packages. Seems fishy to me.

Sigh.

I'm having the same problem. Mine went from Denver on the 31st (and had been there since the 19th) to Michigan on the 4th!!!!! That wouldn't be a problem, except I live in Utah, which is the opposite direction.

Just so you know there are a lot of packages "gone missing" that are actually taken by employees of shipping companies. I work for a warehouse that used to sell wine and once they realized they wer shipping wine their packages went frequently "missing"

Nice...That would explain the dents in some of my boxes!

Both UPS and USPS can do a number on boxes. A few years ago I had ordered a rather large and expensive assortment of items from a shop in Tokyo. I had dealt with them for years so had complete confidence. The package was shipped out of Tokyo via Express Mail with full insurance. I got a fax notice to expect the box in 2 days.Well - 2 days later the box shows up and I got very leery upon seeing it. Typically the box would either be a brand new white cardboard shipping box. This was a large "Georgia Pacific" paper towels box. I opened it an was absolutely shocked. Inside was a totally smashed white packing box with the items I had ordered and GARBAGE. Literally - floor sweepings from a mail facility in California. There were paper cups, napkins, candy wrappers and bundles of CANCELLED and undelivered mail! I was missing about $1000 worth of stuff so I immediately high-tailed it to the post office to make file a claim. You would not believe the hassles they gave me. They kept telling me that there was "no way" they would do that kind of damage to a shipment. I demanded to see the Post Master who was, at first. less than friendly or helpful. Finally I showed him the bundles of mail that included over 50 credit card statements from Wells Fargo and about a hundred letters from the World Wildlife Federation. I told him that my next phone call would be to WNBC... My claim was expedited and I got the payment in less than a week...

I haven't got mine yet. It said it was back in Denver the other day and I checked again today and it now says it's back in Michigan.

BUT i opened a help ticket and they said they're going to send out a new one! Hopefully soon! I'm glad this was cheap, otherwise I'd probably be more pissed!

Haven't got mine yet. TF said it was lost in the mail and they'd send another. It's been over 2 weeks since they said that. Am I waiting 5 weeks or more for Keon key chain lights?

lol I hope not. Hopefully they will treat you right for waiting.
Did you open another ticket?

Did you get yours yet? I still haven't heard anything here other than they said they would ship another out in 5 business days. That was on the 7th and I haven't gotten any other kind of tracking info.