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Rank: Hot Flinger
Joined: 1/31/2007
Posts: 42
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aacwks wrote:DerekJ177 wrote:I never get any emails from ThingFling. It is usually my responsibility to randomly check the site to see when it has shipped.
I am getting disturbed about Mystery box week 3. Per the item description it states that they will be shipped on Jan 7th. Since I get no emails I watch the status in My Flings. Today is the 9th and my status still states printed.
When I questioned this in another forum here, I was told by a user that:
"it just may not have updated..."
"I wouldn't be too concerned...it has probably shipped"
So, how do I know? No email, no status update, nothing?
I used to regularly check the site to see what item was for sale. But now after continuously seeing printed, I will definitely be more cautious with future purchases.
I also submitted a ticket because the coupon code says invalid for me, but I have gotten no response. They have my money though.... The emails and the status updates is something TF has always had issues with. They have had emails working for short periods of time a couple of times, but it never lasts long. Status updates have been much better than a few months ago but sometimes they still have issues with that also. Like you were told by someone else, don't worry too much about it. TF will get your stuff to you shortly. I have bought TONS of things from here and since the switch from DHL to UPS, I have always gotten my items in a reasonable amount of time. A simple post in the forums by them could really clear a lot of things up.
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Rank: Thing Fling
Joined: 10/23/2006
Posts: 2,937
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DerekJ177 wrote:aacwks wrote:DerekJ177 wrote:I never get any emails from ThingFling. It is usually my responsibility to randomly check the site to see when it has shipped.
I am getting disturbed about Mystery box week 3. Per the item description it states that they will be shipped on Jan 7th. Since I get no emails I watch the status in My Flings. Today is the 9th and my status still states printed.
When I questioned this in another forum here, I was told by a user that:
"it just may not have updated..."
"I wouldn't be too concerned...it has probably shipped"
So, how do I know? No email, no status update, nothing?
I used to regularly check the site to see what item was for sale. But now after continuously seeing printed, I will definitely be more cautious with future purchases.
I also submitted a ticket because the coupon code says invalid for me, but I have gotten no response. They have my money though.... The emails and the status updates is something TF has always had issues with. They have had emails working for short periods of time a couple of times, but it never lasts long. Status updates have been much better than a few months ago but sometimes they still have issues with that also. Like you were told by someone else, don't worry too much about it. TF will get your stuff to you shortly. I have bought TONS of things from here and since the switch from DHL to UPS, I have always gotten my items in a reasonable amount of time. A simple post in the forums by them could really clear a lot of things up. Hi all, There was a delay with a few orders from the last batch of the Holiday Mystery Box and we do apologize for that, if you have any concerns about the delay please contact our helpdesk and we'll try to make it right. All Holiday Mystery boxes are ready, packed and shipped but there’s a few that are still waiting to be picked up by UPS. We are aware of the problems with email confirmations and this is actually on our Developers Team "to fix" list, we think that we finally figured out what the problem is and we should have a fix for this within a month or so. Our developers have been working hard on improving a lot of things on the back-end of the site so we can keep getting better and better as we grow, most of these new features are invisible on the customer end but they are essential for the continuous improvement of our services. Please bear with us during these growing pains; we read almost all comments on the forum (the good and the bad ones) and even though we can't reply to each one, we want you to know that we do take note of all of them. Your suggestions, comments and feedback are always welcome! Keep in mind that we have just recently completed our first year anniversary and there's a long way ahead of us to get where we are going. We are constantly making changes to the website and will keep improving. I want to thank our loyal community for trusting us and for keeping us going. You guys are the best! Thank you All
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Rank: Royal Flinger
Joined: 12/26/2006
Posts: 1,221
Location: Wichita, KS
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TF crew - I have gotten emails twice this week saying you have shipped my packages. However, both of those have already been delivered. One was delivered about 2 weeks ago and the other was delivered on Tues. Also, in the shipping notification emails there are links to track the package on either the post office's or DHL's website. DHL was (thankfully) replaced by UPS a long time ago.
Does your kids' school have a Circle of Friends? Circle of Friends is a social mentoring program based in schools pairing students with special needs with their regular education peers. It will change your kid's life in a positive way! Go to: www.buildingthecircle.org to learn more.What is Y.E.S.S.? Find out here: www.arc-sedgwickcounty.org/YESS.htmlDid you know that 1 in every 150 children in America has an autism spectrum disorder?Visit www.autismspeaks.org for more info on autism.
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Rank: Crazy Flinger
Joined: 12/18/2007
Posts: 348
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Rank: First Time Flinger
Joined: 1/29/2008
Posts: 6
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I signed up because of the $5 dollars off and 10% off for new customers for registering. I received the 10% off in my confirmation email. where do i get the $5 off coupon from?
thanks for the help.
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Rank: First Time Flinger
Joined: 1/24/2008
Posts: 7
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I too have not recieved any emails since signing up. Only have bought one item, and I can check it's status to see that it has shipped, but it would be nice to have an email confirmation for purchases and shipping notices. That might just be enough of a flaw to keep me away until it's fixed.
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Rank: SpyFling
Joined: 7/20/2007
Posts: 62
Location: FlingLand
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bsipe9 wrote:I too have not recieved any emails since signing up. Only have bought one item, and I can check it's status to see that it has shipped, but it would be nice to have an email confirmation for purchases and shipping notices. That might just be enough of a flaw to keep me away until it's fixed. We are aware of a few bugs with the current notification system that is in place right now.  We are working on a complete solution for all our notifications system, we hope to have it completed within the next month or so  . We know how much this is important and we are doing our best to fix all the loose ends. Don't hesitate to report any thing you see out of place, if its not on our list to do, it will be! Remember you didn't here this from me! 
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Rank: Casual Flinger
Joined: 12/27/2007
Posts: 3
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not recieving email on Get Tickets Sends an email to you with a list of your tickets When I Submit a Ticket the message says no ticket found. Breathofife 
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Rank: Casual Flinger
Joined: 10/25/2007
Posts: 1
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I purchased the Mystery Item on 02/14, but have not received any notifications. I've been charged for the order, but do not know its status beyond "Printed" (what does that mean?).
I would appreciate your help!
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Rank: Royal Flinger
Joined: 12/28/2006
Posts: 315
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nickwallmark wrote:I purchased the Mystery Item on 02/14, but have not received any notifications. I've been charged for the order, but do not know its status beyond "Printed" (what does that mean?).
I would appreciate your help! many people dont get emails..no one knows why.. Printed just means your order is going to ship very soon... read the FAQ, itll answer a lot of your questions
53 flings and slowly climbing. Check out today's woot-off and past woot-offs items here
my Favorite Deal website other than TF!
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Rank: First Time Flinger
Joined: 3/4/2008
Posts: 1
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I did not receive an email after registering or ordering. Not worried since my order is listed under My Flings. 
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Rank: Hot Flinger
Joined: 2/14/2008
Posts: 644
Location: usa
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No email confirmation on the 3.77(oops maybe I shouldnt have told you what Shaggy is up to?) MB I ordered about 7 pm ish my time last night.....but maybe it is still early!
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Rank: First Time Flinger
Joined: 10/17/2007
Posts: 8
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Hello all FellowFlingers, wanted to report I received my sign-up email. I made my virgin purchase on the 8th of this month for the binder sheets. I did not receive the order confirmation email though. I have already mentioned this in a help desk support request, so no action is needed there. I was just browsing these threads getting a "feel" of thingfling forums. You requested info post of no mail be posted here, i just did  I'm full of ideas as you can tell  My mind is always at work. How about ordering some ThingFling branded stress balls, and sell em as ThingFling shipping balls. I bet they would sell
I Love a Ultimate Bargain.
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Rank: First Time Flinger
Joined: 3/26/2008
Posts: 5
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i joined on 3/26, got the registration email. made first order on 3/26, it showed up in "my flings", but no email.
landchark!
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Rank: Serious Thing Flinger
Joined: 3/26/2008
Posts: 118
Location: Baltimore,Maryland
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i joined on 3/26, got the registration email.
made first order on 3/27, it showed up in "my flings", but no email on the order.
Update: It change from "NEW" to "Process" on my Fling page..
6 GE electro luminescence night lights for free
My Flings: 1x Left over Mystery Box- First Fling- Hope not the Last..
The greatest $29.99 Mystery Box- Another Fling I got myself into
2 $9.99 Infamous THING FLING Mystery Boxes - This is Crazy- But I LOV to FLING!!!!
Queenie and Shaggy, Be Nice! give me something wonderful!
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Rank: Crazy Flinger
Joined: 2/12/2008
Posts: 1,637
Location: South carolina
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I didn't get an email with this one, but I have with others. Maybe it takes a while?
Any insight anyone?
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Rank: Crazy Flinger
Joined: 2/14/2008
Posts: 1,046
Location: OKC,OK
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Melmo is just trying to hit 1,000 posts
13 Flings flung so far !!!
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Rank: Crazy Flinger
Joined: 2/14/2008
Posts: 218
Location: Illinois
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I get a Paypal confirmation receipt.
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Rank: Crazy Flinger
Joined: 2/12/2008
Posts: 1,637
Location: South carolina
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Never did get confirmation for that fling, or my next fling either. Both are showing in my flings though. One as processing and one as new.
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Rank: Power Flinger
Joined: 3/4/2008
Posts: 417
Location: Silicon Valley
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I never get emails about news and announcements and such.
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