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Rank: Hot Flinger
Joined: 12/20/2006
Posts: 234
Location: Lovely Ohio
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Hey King (et al), I just got a reply to an issue from way back when. I sent an email to thing@thingfling.com. I thought I sent it to the wrong address. Is this a valid email for thingfling? It appears so since I got a reply (a month and a half later). If this is the case, why not refer users to this address and get a case set up like mine was. Or maybe this is in the works? Got a DHL Waybill today, but I'm not sure what order(s) it's for. Any chance we can get a shipping notice that includes what is being shipped? I have like 10 open orders so this could be helpful. I know it's been brought up, but thought I'd renew the question... What free gift? Over 70 Flings and counting, still no free gift!
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Rank: King of Fling
Joined: 11/20/2006
Posts: 764
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Rank: Hot Flinger
Joined: 12/20/2006
Posts: 234
Location: Lovely Ohio
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kingoffling wrote:fling@thingfling.com so did this come from you guys? From the email I received... Thank you for submitting a ticket to Thing Fling.
Your ticket number is [1E4-0D5CE97C-01A3].
Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.
Thank You,
Thing Fling Staff
www.thingfling.com What free gift? Over 70 Flings and counting, still no free gift!
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Rank: Thing Fling
Joined: 10/23/2006
Posts: 3,026
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imarascal wrote:kingoffling wrote:fling@thingfling.com so did this come from you guys? From the email I received... Thank you for submitting a ticket to Thing Fling.
Your ticket number is [1E4-0D5CE97C-01A3].
Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.
Thank You,
Thing Fling Staff
www.thingfling.com Yes that did come from us, we setup this helpdesk in order to better help our customers. We're still tightening the bolts but we'll be launching the helpdesk pretty soon. The helpdesk URL will be http://www.helpdesk.thingfling.com you can check it out as is already working we just need to setup some minor details. Hopefully this will be a major improvement in customer service. thanks
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Rank: Hot Flinger
Joined: 12/20/2006
Posts: 563
Location: NJ
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Thing Fling wrote:imarascal wrote:kingoffling wrote:fling@thingfling.com so did this come from you guys? From the email I received... Thank you for submitting a ticket to Thing Fling.
Your ticket number is [1E4-0D5CE97C-01A3].
Please keep this ticket number for your records and include it in the subject (including brackets) of all future emails regarding this issue.
Thank You,
Thing Fling Staff
www.thingfling.com Yes that did come from us, we setup this helpdesk in order to better help our customers. We're still tightening the bolts but we'll be launching the helpdesk pretty soon. The helpdesk URL will be http://www.helpdesk.thingfling.com you can check it out as is already working we just need to setup some minor details. Hopefully this will be a major improvement in customer service. thanks Looks good! Keep up the good work and don't be afraid to bring out the whip when needed! 
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Rank: Royal Flinger
Joined: 12/13/2006
Posts: 1,241
Location: IN
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Very nice Thing! Looks great.
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Rank: Hot Flinger
Joined: 12/20/2006
Posts: 234
Location: Lovely Ohio
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Thing Fling wrote:Yes that did come from us, we setup this helpdesk in order to better help our customers. We're still tightening the bolts but we'll be launching the helpdesk pretty soon. The helpdesk URL will be http://www.helpdesk.thingfling.com you can check it out as is already working we just need to setup some minor details. Hopefully this will be a major improvement in customer service. thanks Fantastic. This is a great start. Now you just need to hire a few more robots to get it implemented and increase the response times and SHEBANGO... Nice job Fling!  What free gift? Over 70 Flings and counting, still no free gift!
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Rank: Hot Flinger
Joined: 12/22/2006
Posts: 214
Location: Northern Illinois
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Checked it out....looks pretty good. But a bit confusing as far as navigation though. Needs something in the knowledge base pointing folks over to the smart ticket help area. I didn't find that the smart ticket help till I was about 10 minutes into the site. If at first you don't succeed.......don't attempt skydiving
Never argue with the ignorant.......they will drag you down to their level and beat you with experience.
33 items flung so far
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