kingoffling wrote:I am sorry for my lack of responses. I have been busy trying to make improvements to our shipping systems...
In order to help the situation, our help desk function should be fully operational by Monday or Tuesday next week. It will give you a "ticket number" that we can use to track your order and\or problem.
We really do thank everyone for their patience. It is going to get much better !!!
Yes! I HAVE noticed that the Thing Fling crew has been improving a lot with their site:
-
My Account: All the items that have shipped now say "shipped" with their tracking number (DHL; I haven't had an item shipped by USPS, so I don't know if tracking numbers will be provided with that shipping method), and no longer appear "new", which has confused many buyers who've received their item and check and find it still says "new"...
-
Help Desk: which is reported to open Monday or Tuesday to better help those customers with purchase issues
- Future
"Widget": Haha... i'm still a little confused on
what it is exactly, but it
looks and sounds cool.
- Future Enlargening of the Pictures on the main page
- Future Change in shipping companies: we're all hoping for something faster and someone who handles our items with more care.
That's all the new things that TF have done and are planning to do that I can think of. Well... I must say that this company is awesome, trucking on through and making major improvements even though they've been bombarded with huge amounts of orders. I applaud all you staff members at Thing Fling. You guys seriously rock.
25 flings and counting!
THING FLING...THEY'RE GGGGREAT!