yabbading wrote:This is the second item that I've gotten from thing fling that was broken. It came in the mail broken. They said customer satisfaction is our number one concern. That is a bunch of CRAP! They send me a defective product and then they want me to pay to send it back. What a bunch of CRAP!!! I'm not going to buy from them again. LIKE I SAID THIS IS THE SECOND ITEM THAT I HAVE BOUGHT FROM THEM THAT WAS BROKEN. I CURSE THERE BUSINESS AND I HOPE THEY GO OUT OF BUSINESS FOR SELLING DEFECTIVE MERCHANDISE...... DON'T BUY ANYTHING FROM THEM!!!!
Pretty weird... I've made over thirty purchases here, and nothing arrived broken, even Mystery Box items. I've got 4 of theses coolers, all are working just fine. Found a 5v 2.3 amp wall adapter (powered USB hub), that fits and works. Left sitting, it gets condensation on the blue disk. Doesn't get cold enough to make ice though. Haven't had a day off work in two weeks, but plan on taking on a part soon, and seeing if I can make any changes.
Basically, I take what I get off these sites, it's a gamble, and don't expect perfection, as I usually do some experimenting and re-purposing... You really can't expect the same service as a walk in store, you have to pay the return shipping. It's your choice, and the rest of us shouldn't be expected to pick up the tab, with higher prices. I believe these are $15 or so at the store, where you can take it back and get a new one, or get a refund, you paid $6, less then half price, even if you pay return shipping, you saved a few bucks.
I've never had to try out customer service here, but don't think it'll be all that bad. This is one of the better sites, it works by keeping operating costs low, which they pass on to the customers, instead of adding it to profits, like most people do. I doubt most of this stuff is fresh from the factory, but has been sitting in a warehouse, store shelves, or customer returns, so broken/missing items can be expected more than in a walk in store. Fortunately, I haven't gotten any yet, but have plenty of Super-glue just in case. The profit is in volume, can't expect the staff to open, examine, test each item before shipping. The added time and cost would kill the deal. I prefer to save some money, and gambling is always fun. Don't bet more than you can afford to lose.